A cat comes in to the hospital stressed to kill. What should you do? While cases like this are stressful for these fearful cats, they can cause just as much anxiety in experienced hospital staff as well as clients and other patients exposed to the sound of the loud struggles that ensue. Often we can completely diffuse the situation without even needing to talk the cat down. We can just move into a quiet, comfortable room and use some simple towel-wrap techniques like so. In other cases, in order to provide a thorough examination and the procedures the cat needs,

Every veterinary hospital has canine patients who are anxious away from their owners. Dogs who were seemingly happy when they arrived but as soon as they are separated from their pet parents, they pace and whine. And if left for the day, they bark incessantly in their kennels and can even become unsafe when handled. Take, for instance, the case of Clyde the foster Springer Spaniel. Clyde quickly learned how to focus on and heel for his foster mom and to be comfortable around new people; however, when he was separated, even with her in sight, he paced, whined and

This dog doesn’t like having his toenail trimmed.    We’ll take a few minutes to counter condition him. First, I give him treat while handling him in order to change his emotional state. The assistant should wait until the dog is occupied with eating before she starts handling then stop handling before the dog finishes the treat. This time the dog is focused on the food the entire time he’s being handled, which lessen the likelihood that he will bite the handler. Notice our timing is off the first several times and then we got our team work down better.

Edited 2017 Being a strong contributing member of a veterinary hospital team is about keeping your education current. From information on diabetes or heart conditions to better bedside manner and handling end-of life issues, it’s this new information, new views plus, tricks and tips for doing anything better, that keep the job fresh. What’s one area of continued education that can affect medicine on all levels? Low Stress Handling®. It gives you the ability to treat more patients more effectively and efficiently regardless of the type of medical condition as well as putting clients at ease by demonstrating your compassion and

With all of the dog bite attacks that circulate in the news, you may sometimes worry; what if that were you? As a veterinarian focused on behavior and an avid runner, I’ve dealt with a lot of dogs charging towards me and threatening to bite.  In spite of working with aggressive dogs as well as running by off-leash dogs on a daily basis, I have only been bitten—minor bites— a few times over the last 20 years. What’s the secret? The number one secret is to stay calm. The more you scream and try to move the more aroused you’ll

You should find a good trainer.” How many times have we heard this advice but don’t know exactly who to turn to? When one of my dogs began exhibiting aggressive behavior, many people told me that I should “find” a behaviorist, as if it were a simple, ordinary task and that all I had to do was search. In my quest to find the best behaviorist, I realized that the options were much more nuanced, the licensing/certification organizations much more varied, and the process much more complicated than I had initially thought. Unlike many other professions, there is not one