The Process


Step 1

Enroll your employees in the Low Stress Handling® Silver Certification course.


Step 2

After everyone has completed the Low Stress Handling® Silver Certification course, create an excel spreadsheet showing the total number of all current full-time (32+hrs a week) and part-time (8 hours a week or more) employees that have contact with the public and animals. This includes front desk/support staff and managers. Please be sure to list the names and graduation dates of those that are Low Stress Handling® Silver Certified.


Step 3

Send this to email to [email protected] with the subject line “Certified Facility Application”. Once we have confirmed the LSH graduates and that you meet the 51% threshold, you will be advised that you qualify.


Step 4

We will confirm your information for our Directory. We will then send you a digital copy of your personalized Low Stress Handling® Silver Certified Facility Certificate.

We offer Group Discounts

Facilities are eligible for group discounts. The cost depends on the number of people being certified at the hospital/clinic/shelter:

Group of

4 – 14 people


per person

Group of

15 – 19 people


per person

Group of

20 – 44 people


per person

Group of



per person
We ask that the group discount is paid in full by credit card (Visa, MasterCard, Discover, American Express) through the Low Stress Handling® University cart. Checks and money orders made payable to CattleDog Publishing are also accepted, but they must be approved prior to enrollment.